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Terms, Conditions & Privacy Policy

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  PLEASE BE SURE TO READ THE FOLLOWING REGARDING YOUR USE OF OUR SITE.

BY BEING ON THIS SITE AND NAVIGATING THE SITE OR COMPLETING A PURCHASE, YOU ARE AGREEING TO THE TERMS LISTED BELOW.

 

 

OVERVIEW

     This webpage is currently operated by Lucky Woolf and any of the terms “we”, “us” and “our” used below or on this website refer to Lucky Woolf, any use of terms “you” refers to our customers or those who are visiting this website. We are an e-commerce site that offers our products to our customers through this website. By further navigating our site or placing an order, you are agreeing to the terms and conditions of this site. If you do not agree to our terms and conditions, simply navigate away from the site or contact us. Any changes to these terms, policies, products or prices may occur without notice. We are not responsible of notifying you of such changes, so please be sure to check often to see if there are any changes might have occurred without notice to you. Our e-commerce store is hosted by Wix.com, they provide us with the online e-commerce platform that allows us to sell our products and services to you. We are therefore, currently, also bound to their policies by using their platform.

    Please also note that colors for certain products may be slightly different from each other and product photos, because each hide and skin takes on dyes and treatments differently. Lucky Woolf always tries their best to match hides and skins, however, if it is within our standards of acceptability we will ship the product to you. By purchasing our product(s) you are agreeing to this condition and Lucky Woolf is not responsible to issue you a refund, exchange or credit. For more details please read below “PRODUCTS” and read our “RETURN” policy.

 

CONDITIONS

    By navigating our site and/or placing an order/purchase with us, you agree that you are of legal age, or have proper consent, and that the information you are providing to us is true to you and valid.

    Lucky Woolf reserves the right to refuse service to anyone we deem appropriate.

    By placing an order, you agree that your purchase of a Lucky Woolf product is for personal use, not resale, and will not be used illegally in any matter. If we feel you are violating this condition, we may refuse your order without notice to you and will terminate your account with us.

 

    Any person(s) who uses this website, products, services, information, photos, property from this website for any illegal purposes will be held liable to the fullest extent of the law and our services will no longer be provided to you and your account with us will be terminated indefinitely.

    Lucky Woolf has the right to change any information provided on this website without prior notice, notice or consent to you. We may also discontinue any products without notice if we see fit.

    Any changes made to this website or related platforms, including social media platforms, are effective immediately.

Lucky Woolf tries to keep all information up to date and correct, however, if wrong information is provided or is not uploaded in a timely manner, we are not responsible for the actions thereafter. If you would like the most accurate information, please contact us first.

    Lucky Woolf has the right to delete/edit any comments, along all our platforms, including social media platforms, that may be hurtful to our business and reputation or not appropriate to our business standards.

    If we feel that the customer is taking advantage of our sales system with their order, we have the right to refuse further services and terminate their account indefinitely.

 

PRODUCTS

    LUCKY WOOLF TRIES VERY HARD TO MATCH COLORS OF PRODUCTS TO EACH OTHER AND ON YOUR SCREEN. However, because our products are made to order and hides/skins take in dyes/treatments differently, slight differences may occur. If Lucky Woolf feels that the differences are within our standard of acceptability, we will still ship the product to you and not be liable for the differences in color/treatment from the screen or the product itself. If you feel that your product is too different from each other/the image shown, please contact us.

    Lucky Woolf is not responsible for the color correctness which is displayed on your personal computing device. Each device is specifically calibrated and we try our best to get the correct color of the product the same as on the website. Because each computing device is calibrated differently, it is not our fault if the product you received is a different color to the one shown on the website.

    Lucky Woolf products on this website are not subject to the same price, photos, promotions or information that may be provided on other websites carrying our products.

    Some conditions may be exclusive to our website, such as- price, promotions, information, terms, and photos. Lucky Woolf is not obligated to notify you of these conditions on our website or third-party websites that carry our products.

 

PRIVACY

​    Certain information about you is collected when you visit our website and other platforms related to Lucky Woolf. Basic information about you is automatically obtained once you visit our website- location (city, state, country), IP address and device used to view our website.

    Once you create an account and place an order on our website, that information you provide us is in our database, used to identify you and you preferences, and to complete your order. This information can be changed by logging into your account.

If ever you want us to delete all information on your account, please contact us and let us know.

The information we receive from you, by visiting our website helps us more accurately tailor your needs and wants. This information also helps us understand our customer base better and will be used in helping us understand our customers likes and dislikes and to help us advertise our products accordingly.

    We try to limit any third-party usage, however, if it is necessary we will use third-party links. You may be re-directed to these links and any information you provide to the third-party link is not the responsibility of Lucky Woolf and should be handled between you (the customer) and the third-party company. Lucky Woolf is not responsible for the accountability of this third-party link. Your use of third-party links is at your own risk, we are not responsible for their terms and conditions. Please be sure to read their policies before proceeding with them.

    Third-party services may also be used in helping us manage our business, manage this website and to advertise and promote our products with the information you have provided us. By visiting our website and/or providing us your personal information you are agreeing to the use of your information for these purposes. If you would like to opt-out please contact us.

    If you violate terms of service, or if required by law, we will provide/share your information to those necessary.

    You may unsubscribe to any promotions or emails you might have subscribed to us before, by following the instructions provided for unsubscribing. Please allow up to 10 days for your unsubscription to take effect. We will still e-mail you regarding purchases, question, back-in-stock items or regarding your account.

 

    The Lucky Woolf website is currently hosted by Wix. Wix provides us with a platform which allows us to sell our products to you, the consumer. Hence, we are also bound to certain terms set forth by Wix.

    Once you input any of your information to us, that information goes into the Wix secure server and is saved there for your future use.

    For more information about the Wix Terms of Service and Privacy Statement please check out their website.

For any further information or questions email us at: customerservice@luckywoolf.com